Privacy Policy

Fundface Ltd, a tech startup launched on January 14th, 2022, respects and protects the privacy of visitors to our website (fundface.org) and users of our Fundface Crypto Platform. This Privacy Policy outlines how we handle your information when you interact with our platform or services, ensuring transparency and trust.

By using the Fundface Crypto Platform or our services, you agree to the terms of this Privacy Policy. We may request your consent to collect, use, or share your personal information as described below. Additional “just-in-time” notices may clarify our data practices or offer choices about how we process your data. If you’re not comfortable with this policy, please discontinue use of our services.

We may update this Privacy Policy as needed. If changes are material, we’ll notify you via email (to the address in your account) or through a notice on our platform before they take effect. Check this page regularly for updates.

Personal information is data that can identify you, either directly or indirectly. We collect information you voluntarily provide and data from our partners, but this policy doesn’t cover anonymized data. Fundface and its subsidiaries may share your information internally, consistent with this policy, to improve our platform and services.

We collect personal information when you use our platform, request information, subscribe to communications, complete surveys, or attend our events. Examples include your name, date of birth, contact details, bank account information, tax ID, or corporate details needed to verify your identity or provide services. You can choose not to share certain information, but this may limit access to some features of our platform.

Our primary goal is to provide a secure, efficient, and personalized experience on the Fundface Crypto Platform. We use your information to:

• Deliver services and client support.
• Process transactions and send related notices.
• Verify your identity using third-party databases.
• Send administrative or account-related updates.
• Understand how users interact with our platform.
• Personalize your experience and honor your preferences.
• Improve our platform’s content and layout.
• Enhance security, prevent fraud, and combat malware.
• Send marketing or promotional offers based on your preferences.
• Communicate about events.
• Investigate potential violations of our terms.
• Resolve disputes and comply with legal obligations.

We won’t use your information for undisclosed purposes without your permission. You can opt out of sharing your data with third parties or limit its use, though this may affect access to certain features.

We may obtain data about you from public databases or ID verification partners to comply with laws like anti-money laundering regulations. This includes your name, address, credit history, or sanctions list status. We use this data to verify your identity, provide support, and prevent fraud, but we don’t share it beyond what’s outlined in this policy.

When you interact with our platform, we automatically collect non-identifying data like your device type, IP address, browser type, and page interactions. This helps us improve our services and security. For details on cookies, see our Cookie Policy.

Your privacy matters to us. We use physical, technical, and administrative safeguards like firewalls, encryption, and access controls to protect your data. Information may be stored in Trinidad and Tobago or elsewhere where our service providers operate. While we strive to keep your data secure, no system is foolproof. Choose a strong password and notify us at fundface@gmail.com if you suspect unauthorized access.

We never sell or rent your personal information. We may share it with:

• Service providers under contract for marketing or tech support, bound by strict data use terms.
• Financial institutions to process payments.
• Entities in case of a merger or acquisition, with prior notice.
• Authorities when required by law or to prevent harm or fraud.
• Third parties with your consent.

You can review, correct, or delete your personal information by contacting your relationship manager. You may also object to certain uses, like direct marketing. Note that some data must be retained for legal or fraud prevention purposes. If you close your account, we’ll mark it as “Closed” but retain data as required by law.

We keep your data only as long as needed for our business relationship, contractual obligations, or legal requirements. We have policies to delete data after account termination, subject to regulatory needs.

Questions or concerns? Reach out to your relationship manager or email us at fundface@gmail.com.